HOT SAJ, FAST DELIVERY, AND PICKUP FROM JORDAN BRANCHES
LEGAL

PRIVACY POLICY

Last updated: August 15, 2026. This policy explains how Shawerma 3a Saj handles customer data for online ordering, delivery, pickup, accounts, and support.

Information we collect

When you use this website, we may collect your name, email address, phone number, saved addresses, delivery area, order items, selected add-ons, payment method, coupon use, support messages, and basic account activity such as login and order history.

How we use your information

We use customer information to create and secure accounts, confirm orders, prepare food, calculate delivery fees, contact you about an order, deliver to the correct address, provide support, prevent misuse, and improve the ordering experience.

Accounts and authentication

Account registration and login are handled through Supabase authentication. Email verification, session management, and account identifiers are used so orders, saved addresses, and profile data stay connected to the correct customer.

Orders, delivery, and branch operations

Order and delivery details may be visible to authorized Shawerma 3a Saj team members who need them for kitchen preparation, dispatch, branch coordination, customer service, refunds, complaints, or operational reporting.

Payments

Available payment methods are shown at checkout. If online card or wallet payments are enabled, payment details should be processed by the payment provider and not stored as full card numbers on this website.

Cookies and technical data

The website may use cookies or local storage to keep you signed in, remember cart contents, save language/theme preferences, protect the service, and measure basic website performance.

Data sharing

We do not sell customer personal information. Data may be shared only with service providers needed to run the website, authentication, storage, delivery, payment, analytics, communications, or legal compliance.

Retention and deletion

We keep account, address, order, and support records for as long as needed to provide service, meet legal or accounting obligations, resolve disputes, and protect the business. You can request correction or deletion of your account data when deletion is legally and operationally possible.

Your choices

You can update saved addresses and profile details from your account. You can also contact support to ask about your data, correct inaccurate information, request deletion, or stop non-essential communications.

Privacy contact

For privacy questions, contact Shawerma 3a Saj at shawerma3asaj@gmail.com or call (06) 566 0880.