HOT SAJ, FAST DELIVERY, AND PICKUP FROM JORDAN BRANCHES
POLICY

ORDER HELP

Guidance for incorrect, delayed, or changed food orders.

CONTACT US
Order changes

Contact the branch quickly if you need to adjust sauces, notes, or pickup timing.

Food orders

Prepared food cannot be returned after handoff unless the order is incorrect or has a quality issue.

Issue window

Contact support as soon as possible after delivery if an item is missing, incorrect, or damaged.

Damaged or incorrect orders

If your order arrives damaged or incorrect, contact support with your order number and photos.