POLICY
ORDER HELP
Guidance for incorrect, delayed, or changed food orders.
Order changes
Contact the branch quickly if you need to adjust sauces, notes, or pickup timing.
Food orders
Prepared food cannot be returned after handoff unless the order is incorrect or has a quality issue.
Issue window
Contact support as soon as possible after delivery if an item is missing, incorrect, or damaged.
Damaged or incorrect orders
If your order arrives damaged or incorrect, contact support with your order number and photos.
